FAQ

MyPriceLink delivers genuine OEM Collision parts manufacturer suggested list prices at the time an estimate is written via a real-time, online pricing engine. Monthly price files will still be issued including all genuine OEM parts; select collision parts (MPL Parts) will be shown with a $0 list price, and parts not flagged as MPL parts will continue to show price as usual.

If you already use any OEC solution, you are all set. OEC will automatically update your login to display new tools in a MyPriceLink tab.

If you do not currently use an OEC solution, you will need to complete a simple registration process before you can take advantage of this free solution. Click here to create a company account with a username and password to access the OEC Dealer Portal which will have your MyPriceLink Tools

Dealers can access MyPriceLink training in the following locations:

• Workflow videos in the Learning Center of MyPriceLink in OEC
• Knowledgebase articles in OEC Help Center when in MyPriceLink through the OEC portal
• Step-by-step walkthroughs using “Show Me How” in MyPriceLink in the OEC portal

Please contact your DMS to request MyPriceLink integration, their setup and workflow instructions.

OEC Customer Support may be reached by:

Chat: from within the Support Center
Email: Support@OEConnection.com
Phone: 888-776-5792, ext. 2

Shops and Fleets using CollisionLink Shop can view training and help documentation in the OEC Help Center, which is available using the link at the top right of CollisionLink Shop.

Training documentation for your CES would be provided by your CES provider.

If you already use the OEC CollisionLink® solution to process your collision parts orders, MyPriceLink pricing will automatically appear.

For inquiries and orders outside of CollisionLink®, you may be able to get MPL List Prices directly in your DMS. For a listing of DMS providers that have implemented integration with MyPriceLink, click here then select the OEM.

If you are not a CollisionLink® subscriber or get inquiries and orders outside of CollisionLink®, use the MyPriceLink tools within OEC.

All major Collision Estimating Systems (CES) are integrated with MyPriceLink and will automatically display list prices based on the information provided in the estimate and the OEM’s pricing strategy at the time the estimate is created.

If a shop uses a system that is not integrated, they can use CollisionLink Shop to view MyPriceLink prices either by having their estimates imported or by using the MyPriceLink Price Look-up Tool. If a shop does not want to use CollisionLink, the shop will need to contact their dealership for pricing.

Dealers have three methods to validate MyPriceLink List Prices from a shop’s estimate:

1. Through their CollisionLink order
2. Through the MyPriceLink Quote Search tool in the OEC portal using a VIN or Quote ID provided on the estimate.
3. By selecting an MPL quote in the DMS system (for participating DMS providers only). To see a listing of DMS providers that have integrated with MyPriceLink, click here and then select the OEM.

No. OEMs are not selling parts directly to your customers. We are continuing to provide your customers with a list price, as we always have, but with a new tool to provide real-time pricing. The buy-sell relationship remains between you and your customers.

Yes. MyPriceLink provides a manufacturer suggested list price only. Your business relationships with your customers remain between you and them.

Orders that appear in CollisionLink need to be processed through CollisionLink as it provides all parts from the estimate along with the pricing.

For all other pricing requests, either use MyPriceLink tools (Quote Search or Price Lookup) or get pricing in your DMS (as applicable).

If you are not a CollisionLink subscriber or you get inquiries and orders outside of CollisionLink, you will use the MyPriceLink tab within the OEC portal to look up quotes or pricing for all genuine OEM collision parts for participating OEMs.

If you do not currently use an OEC solution, you will need to complete a simple registration process before you can take advantage of this free solution. Click here to create a company account with a username and password to access the OEC Dealer Portal where you will find MyPriceLink tools.

Please visit the OEC website to get information and enroll. Or contact the OEC Sales team at 888-776-5792, ext. 3.

A CollisionLink subscription is required for all MPL integrations. Request to be setup for MPL integration with your DMS (a fee may apply). Once complete, you will be able to get MPL pricing directly in your DMS. You are also able to export your quote/order information from the MyPriceLink and CollisionLink tools to easily import the quote into your DMS to finish processing.

Please note, functionality may vary based on DMS. To find the most up-to-date information on systems that are integrated for OEMs using MyPriceLink, click here and select the OEM.

If your DMS is not integrated, MyPriceLink prices will need to be transferred into your DMS manually to create invoices. Step-by-step instructions for this process will be provided by each DMS prior to the launch of MyPriceLink.

Please reach out to your DMS provider and request that they implement integration with MyPriceLink.

To get the most up-to-date list of DMS systems that are integrated with MyPriceLink, click here and select the OEM.

Sell price is often based on a percentage discount off list price for collision shops, so OEMs understand the importance of providing tools for dealers to know the quoted MyPriceLink List prices. Dealers have two methods to view a historical MyPriceLink list price:

1. Through their CollisionLink order
2. Through an MPL Quote using the MyPriceLink Search tool in the OEC portal, allowing the dealer to see quoted List Prices for a given estimate.

It will be at the discretion of each dealer to honor the historical MyPriceLink list prices. OEMs do not determine sell price nor guarantee that a historical list price will be honored by dealers.

The Quote ID or Estimate ID is a unique number that associates quoted MyPriceLink List Prices for a given estimate, so that dealers fulfilling collision parts orders can easily look up historical MyPriceLink List Prices related to a specific order. This is only needed for orders not sent through CollisionLink since CollisionLink orders are integrated with MyPriceLink.

MyPriceLink enables real-time pricing to be generated up front at the time the estimate is written. This allows pricing to be based on current market dynamics versus traditional static monthly price tapes.

Yes. There is a MyPriceLink Price Look-up Tool that is accessible in the following applications:

1. OEC Dealer Portal’s MyPriceLink tools – available for dealers
2. CollisionLinkShop.com – available for collision shops and fleets

MyPriceLink quotes do not have an expiration date. However, dealerships will only be able to view open MyPriceLink historical quotes up to 120 days after the quote was generated.

The dealer has the option to honor the quoted prices.

Dealers:

• DMS: Contact your DMS provider
• CollisionLink or MyPriceLink tools:
  • Use the OEC Help Center built into every solution.
  • Reach out to OEC Support

• Other OEM specific, non-technical questions: Contact your OEM rep

Shops and Fleets:

• Collision Estimating System: Contact your CES provider
• CollisionLink Shop:
  • Use the OEC Help Center built into every solution.
  • Reach out to OEC Support

Insurance Companies and Independent Adjusters

• Collision Estimating System: Contact your CES provider

Some DMSs are charging for MyPriceLink integration while others are not. Dealers can contact their DMS to make sure they have the integration available, request the feature or find out if there are any associated fees.

OEC/CollisionLink currently manages 35 OE parts programs for 18 automakers in the US. Many OEMs are very interested in the success of this approach for the initial OEMs as they see this as either a complement and/or replacement of their current parts strategy. Many OEMs have expressed interest and we are in discussions to start rolling this out to other OEMs in the future.

To use the MyPriceLink DMS integrations, you must have list price set to $0 in the DMS (typically in the inventory file) for MyPriceLink parts.

List price overrides (such as using cost escalators) set up by the dealer must be removed for MyPriceLink parts to get MyPriceLink pricing.

Each DMS has their own unique setup instructions which may include additional instructions, for example installing price tapes. Please contact your DMS for MyPriceLink setup instructions.

MyPriceLink is a dynamic pricing engine OEMs can use to optimize list prices to align with their pricing strategy goals.

Dynamic pricing could result in a list price that is lower than cost. For this situation, the OEM may choose to provide a MyPriceLink reimbursement to offset the loss.

Dynamic pricing could also mean the list price would be increased resulting in a greater margin for dealers.

There are a few reasons why the list price may differ:

• If a dealer uses the Price Lookup tool in MyPriceLink and does not fill in all the information in the Vehicle and Payer section, the price will be different from what appears on the customer’s estimate, which would have all the data entered.
• Settings may not be accurate in the DMS
• MyPriceLink pricing is not used in all OEC products.

This is a bit of a misconception. Dealers can see the MyPriceLink list price and so can body shops.

Estimating Systems are integrated with MyPriceLink. When the body shop saves/commits an estimate, a MyPriceLink quote is created.

Participating DMSs are also integrated with MyPriceLink to provide access to that same MyPriceLink quote. Dealers may also access the MyPriceLink quote within MyPriceLink Quote Search.

MyPriceLink quotes allow the dealer to see the parts and prices generated in the estimate. When a dealer needs to supersede a part number in a MyPriceLink quote or add parts to the order, the list price will be generated using the same attributes that are contained in the MyPriceLink quote. The result is that pricing would be the same as if the customer had entered those parts in their estimate.

Please reach out to your DMS if they are not yet integrated with MyPriceLink and request it.

Shops creating estimates using one of the major estimating systems will automatically have an MPL quote created when they save the estimate. Based on the insurer, both OE and non-OE parts will be included in the quote and visible when you search for and open a quote through MyPriceLink.

Shops with CollisionLink may install the Estimate Uploader tool allowing all parts on an estimate to appear in the MyPriceLink quote.